Customer Care

Our staff can help you with any problems you might have about how to correctly complete an order or with any information you might want about our products or our terms and conditions.

  • Monday to Friday, from 9.00 to 13.00 and from 14.00 to 18.00 - Customer care (toll free): 800.978.492 (Domestic calls: landline and mobile)
  • Monday to Friday, from 9.00 to 13.00 and from 14.00 to 18.00 - Italian time - Phone +39.02.9475.5559
  • Email: supporto@cittadelsole.com

For information about your orders

If you need any information about tracking your order or if you have any problems with faulty goods, contact us at.

For information about products

If you would like to have more details about our products or new products that will be coming soon, contact us at.

Please remember to include all your details and if possible a day-time telephone number so that whenever necessary you can be contacted by our staff in order to resolve any eventual problems together.

Catalogue

To obtain a copy of the catalogue, anywhere in Italy, send us an e-mail at this address:

Secure payments

For shipments abroad we accept credit card or PayPal payments.

PayPal account

Credit card on PayPal

Shipment via courier

The shipment will be handled by the best courier.

The order will be committed to the courier for shipping in 3-5 working days.

Shipping fees

In the following countries S&H fees are just € 10,00 for orders
< 2 kg..

Austria
Belgium
Denmark
France
Great Britain
Germany
Luxembourg
Netherlands
Portugal
Spain
Sweden

See sales conditions for more details.